Frequently Asked Questions
What should I bring to my appointment?
There are a few items you can bring to your appointment to help us better serve you, especially if you’re a first-time patient.
- A copy of your medical and vision insurance cards (if applicable)
- Your current eyeglasses, sunglasses, and contact lenses or their prescriptions
- Any health records you may have from previous exams
- An I.D. or Identification card
- A list of your current medications
Do I have to have vision insurance to make an appointment?
No, you do not have to have vision insurance to make an appointment. In fact, many times we can file your visit with your medical insurance, or you may choose to pay cash.
What insurances do you accept?
We accept the following vision insurance plans:
- VSP (Vision Service Plan)
- Louisiana Medicaid: Louisiana Healthcare Connections
- Louisiana Medicaid: United Healthcare Community Plan
- Most Major Medical plans including Medicare, Blue Cross Blue Shield, Cigna, United Healthcare, Vantage, and more.
Please note that if we are out-of-network providers for your vision plan, you can still see us, and we can help you file for your out-of-network benefits.
When should I schedule my child’s first eye exam?
The American Optometric Association recommends children should have their eyes examined at 6 months of age, 3 years old, and at the start of grade school.
Will my eyes be dilated?
We have an instrument called Optos that takes photos of the inside of your eyes without requiring dilation. However, our protocol calls for children 10 and under to be dilated. This allows us to get an accurate prescription since children can easily focus and defocus their eyes. We also dilate patients with diabetes, patients over age 60, and any patients presenting with signs or symptoms that call for dilation.
How long does eye dilation last?
Common side effects of eye dilation include blurred vision and light sensitivity. These side effects typically last 4 to 6 hours after being administered, but can last longer for individuals with lighter-colored eyes. Children can experience side effects for up to 24 hours.
Do you have a selection of frames to choose from at the clinic?
Yes, we have over 500 styles of eyeglass frames available to try on and purchase. We offer everything from budget-friendly packages to designer eyewear.
Can I drive after getting my eyes dilated?
While most patients are able to safely drive after getting their eyes dilated, it’s important to use extreme caution. Wearing sunglasses is highly recommended as well as having a dedicated person to pick you up if you don’t feel comfortable operating a vehicle.
Can you do eye exams on young children?
Yes, we have special tools that allow us to objectively determine a child’s prescription whether they are capable of reading an eye chart or not.